| Title |
Negotiating the nonnegotiable : how to resolve your most emotionally charged conflicts / Daniel Shapiro. |
| Author |
Shapiro, Daniel, 1971- http://id.loc.gov/authorities/names/n2004092497 author.
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| Description |
xviii, 332 pages ; 22 cm |
| Publication |
New York : Penguin Books, 2017. |
| Bibliography |
Includes bibliographical references (pages 309-322) and index. |
| Contents |
Why this book? -- Section 1.-- Why do we get stuck in conflict? ; Emotionally charged conflicts are hard to resolve ; Identity matters (more than you think) ; Is identity negotiable? ; How to avoid getting lured into conflict. Section 2.-- How to break free. ; Stop vertigo before it consumes you ; Resist the repetition compulsion ; Acknowledge taboos ; Respect the sacred--don't assault it ; Use Identity politics to unify. Section 3.-- How to reconcille relations ; Bridging the divide: a four-step method ; Uncover the mythos of identity ; Work through emotional pain ; Build crosscutting connections ; Reshape the relationship. Section 4.-- How to negotiate the nonnegotiable.-- Manage dialectics ; Foster the spirit of reconciliation. |
| Summary |
Find out how to resolve your most difficult conflicts in this groundbreaking book by world-renowned Harvard negotiation expert Daniel Shapiro, Getting into conflict is easy. Getting out is the hard part. As tensions rise, we often become stuck in adversarial relations, and nothing we do seems to calm the situation. But there is a way out: In Negotiating the Nannegotiable, Daniel Shapiro introduces a new generation of tools to bridge the divide. Drawing on advances in psychology and conflict resolution, he reveals the five hidden emotional forces that lure us toward impasse-and presents a practical, proven method to overcome them. Book jacket. |
| Subject |
Negotiation. http://id.loc.gov/authorities/subjects/sh85090650
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Emotions. http://id.loc.gov/authorities/subjects/sh85042818
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Interpersonal relations. http://id.loc.gov/authorities/subjects/sh85067484
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